On the left side of the page, select Recycle bin. Use Search OneDrive to look for your files. Sign in to OneDrive with your work or school account. If you need to search all files and folders, but you have Files On Demand enabled, or you're only syncing certain folders, you can do your search online. You'll find help below in these sections: If you have an iOS device that has photos optimized for iCloud, the photos aren't stored on the device and can't be uploaded to OneDrive. To disable iCloud optimization on your iOS device, tap Settings > iCloud > Photos and clear Optimize Storage. To learn how to fix sync issues, see Fix OneDrive sync problems. If you’re having trouble syncing Office files, the Office Upload cache system may be interfering with OneDrive sync. Files saved with Office 2016 upload to OneDrive first, and then they sync with your local PC. To check for the files in OneDrive for work or school, review the OneDrive for work or school tab near the top of this article.ĭid you use someone else's computer or account when saving the file? If so, sign out of your OneDrive and sign in again using the other account. If you are a OneDrive for work or school user, you might have accidentally saved your files to your business account instead of your personal account. If you can't find files you deleted, check whether you're logged in to the correct Microsoft account-your files might be safely on another OneDrive. Search for your files on another Microsoft account If you don't see the command, your Personal Vault is already unlocked. To unlock the Personal Vault and see the items there, select Show Personal Vault items in the recycle bin. Check for files in your Personal Vaultįiles from your Personal Vault don't show up in your search results so you may want to confirm that your missing files are not in your Personal Vault. See Manage the Recycle Bin of a SharePoint site. If you delete something from the recycle bin, your admin may be able to restore it.
Learn more about Restoring your OneDrive. You can use Files Restore to undo all the actions that occurred on both files and folders within the last 30 days. Microsoft 365 subscribers can restore their entire OneDrive to a previous time. If you don't see this option, your Personal Vault may already be unlocked. You can unlock the Personal Vault and see those items if you select Show Personal Vault items in the recycle bin. Note: Files deleted from your Personal Vault only show up in your recycling bin if your Personal Vault is unlocked before you check the recycle bin.
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